Within the elimination of the pandemic, the Call Center is to be oriented to the child issues and will provide the children and their parents with the consultations and aid.
The operators will process all incoming calls and engage respective agencies if necessary for addressing the problems.
The Call Center is designed in the form of the “one-stop service” and will also render the consultations of the child psychologists.
The Call Center service is initiated by the Human Rights and Civil Integration Committee in cooperation with the Ministry of Internally Displaced Persons from the Occupied Territories, Labour, Health and Social Affairs and backed by UNICEF.
The Call Center 111 is free of charge and aims to take care of the future generations upon enactment of the Code of the Rights of the Child even after the pandemic.